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IT Solutions

IT Services for
Small Business

As a small business, we know every resource counts in driving success. Venom IT is your trusted SME IT Services partner, with our experts on hand 24/7 to support your team.
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Award-winning IT services for SMEs across the UK

We specialise in supporting small businesses and SMEs with a whole host of IT services, from security, data protection to fibre broadband. Based in Manchester and serving the UK, our award-winning, dedicated, and friendly support technicians are available 24/7 to partner your team.

When your computers run smoothly, so does your business. As an accredited IT support provider, we offer a range of modern and secure IT services tailored for small businesses and SMEs. With our anytime business-critical support, we ensure you get back on track quickly and effectively whenever issues arise.


IT support tailored to SME budgets

We understand smaller business

At Venom IT, we’re experienced with the individual needs and potential constraints of small business and their IT. If you’re an SME navigating the demands of a growing company and the challenges that brings, we’re here to help. Our award-winning IT support services are trusted by businesses of all sizes, but we pride ourselves on providing custom solutions tailored to smaller outfits.

We recognise that every business is different. Some may require reliable support for occasional IT issues, of which we provide full support, but if you’re looking for an ongoing partnership to maintain your existing systems and ensure smooth operation during regular business hours, we’ve got you covered. IT problems don’t adhere to a 9-to-5 schedule, which is why we offer 24/7 business-critical support to be there whenever you need us.

No matter what level of IT support you require, Venom IT’s services are dedicated to helping your small business succeed.


A full suite of solutions

Full-scale IT services, customised for SME

Some typical solutions that Venom IT can offer smaller businesses:

  • Break-fix/disaster recovery support
  • 24/7 business-critical responsive service
  • 2-hour SLAs, even in the event of cyber-attacks
  • Onsite support for minor-level servicing requirements
  • Customer service with trusted expertise
  • Friendly and responsive technical support
  • Proactive monitoring and maintenance of your system
  • Out of hours maintenance to ensure devices remain secure
  • Remote monitoring software to reinforce best practice
  • Cloud computing backups
  • Cyber security and antivirus support
  • Help with remote working
  • Support with Microsoft 365 suite, including emails
  • Recovery following a cyber attack.






Friendly and experienced technicians on-hand 24/7

When your business outgrows the capabilities of in-house teams, expanding your internal capabilities becomes expensive and time consuming. Our technicians are on hand 24/7 to give you business-critical support, acting as an extension of your existing teams.

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Dynamic IT solutions that adapt to the unique requirements of an SME

We understand better than most how quickly the critical needs of a small business can change as you grow. Our IT services adapt and flex to your organisational growth, keeping a business productive and safe no matter your size.

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An exceptional and personal Customer Service experience

Our dedicated account managers are proactive in checking things are running smoothly. We make it a core priority to ensure that you can focus on the activity that matters most to you.

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Your data secured in Tier 3 and Tier 2 Data Centres

We run three data centres across the UK, each one featuring a pair of military-grade firewalls. To be more specific, this security level features 2 network switches, a fully fault-tolerant SAN storage system as well as a high-availability, fault-tolerant server cluster. As a result, your data is protected even in the incredibly unlikely event that more than one data centre were to fail.

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IT Support Accreditations
ISO 9001

QMS ISO 90001: 2015 Registered

The international certification of quality assurance. ISO 9001lists several organisational systems and practical measures that need to be in place and an annual audit by an external certification body is required.

ISO 27001

QMS ISO 27001: 2013 Registered

The international standard for information security management. Additionally, it lists 118 procedures and controls that need to be in place and adhered to.

ISO 27017

In short, the international code of practice for cloud providers.

ISO 27018

In summary, the international code of practice for data privacy.


Framework that effectively provides pre-approval for government tenders relating to cloud services.


The UK standard for basic information security management.

NHS Data Security & Protection Toolkit

Approval for processing NHS data.


An NCSC and IT industry joint initiative for the sharing of cyber threat information.

Frequently Asked Questions
How do IT services differ for SME’s vs. a larger corporation?

We recognise that IT can present issues that affect your real-world needs. For instance:

  • Do you have the technical know-how to deal with IT hassles?
  • Would you know what to do with a cybersecurity problem?

Our IT specialists do and they are on standby to talk you through any problems you might experience with your IT installations and networks.

Trying to fix things yourself or find the right contractor can often mean the cost of downtime far outweighing the cost of the small monthly fee you pay towards your package.

Case Study

Delivering a modern and dynamic Cloud Infrastructure for Ashley Helme that has seen incredible growth.

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Case Study

Creating a dynamic and fast cloud server across multiple sites for John Bradshaw and Son LTD.

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Case Study

A dynamic Cloud solution to update and evolve Crest Medical’s IT infrastructure.

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Case Study

Delivering a robust data security and protection solution that was paramount for Future Directions.

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Case Study

Delivering the high-level support and IT infastructure Harrison Ince deserved.

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Case Study

A new and dynamic partnership to evolve Slater Heelis’s Citrix Solution.

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Case Study

Introducing TES to their first Cloud infastructure that increased productivity and reduced costs.

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Partnerships & Accreditations