IT Services for
Small Business
Award-winning IT services for SMEs across the UK
We specialise in supporting small businesses and SMEs with a whole host of IT services, from security, data protection to fibre broadband. Based in Manchester and serving the UK, our award-winning, dedicated, and friendly support technicians are available 24/7 to partner your team.
When your computers run smoothly, so does your business. As an accredited IT support provider, we offer a range of modern and secure IT services tailored for small businesses and SMEs. With our anytime business-critical support, we ensure you get back on track quickly and effectively whenever issues arise.
Value
IT support tailored to SME budgets
We understand smaller business
At Venom IT, we’re experienced with the individual needs and potential constraints of small business and their IT. If you’re an SME navigating the demands of a growing company and the challenges that brings, we’re here to help. Our award-winning IT support services are trusted by businesses of all sizes, but we pride ourselves on providing custom solutions tailored to smaller outfits.
We recognise that every business is different. Some may require reliable support for occasional IT issues, of which we provide full support, but if you’re looking for an ongoing partnership to maintain your existing systems and ensure smooth operation during regular business hours, we’ve got you covered. IT problems don’t adhere to a 9-to-5 schedule, which is why we offer 24/7 business-critical support to be there whenever you need us.
No matter what level of IT support you require, Venom IT’s services are dedicated to helping your small business succeed.
Solutions
A full suite of solutions
Full-scale IT services, customised for SME
Some typical solutions that Venom IT can offer smaller businesses:
- Break-fix/disaster recovery support
- 24/7 business-critical responsive service
- 2-hour SLAs, even in the event of cyber-attacks
- Onsite support for minor-level servicing requirements
- Customer service with trusted expertise
- Friendly and responsive technical support
- Proactive monitoring and maintenance of your system
- Out of hours maintenance to ensure devices remain secure
- Remote monitoring software to reinforce best practice
- Cloud computing backups
- Cyber security and antivirus support
- Help with remote working
- Support with Microsoft 365 suite, including emails
- Recovery following a cyber attack.
AFFORDABLE AND RELIABLE
SCALABLE
EXCEPTIONAL CUSTOMER CARE
SECURE, ACCREDITED, EXPERT IT SUPPORT
AFFORDABLE AND RELIABLE
Friendly and experienced technicians on-hand 24/7
When your business outgrows the capabilities of in-house teams, expanding your internal capabilities becomes expensive and time consuming. Our technicians are on hand 24/7 to give you business-critical support, acting as an extension of your existing teams.
Get in touchSCALABLE
Dynamic IT solutions that adapt to the unique requirements of an SME
We understand better than most how quickly the critical needs of a small business can change as you grow. Our IT services adapt and flex to your organisational growth, keeping a business productive and safe no matter your size.
Get in touchEXCEPTIONAL CUSTOMER CARE
An exceptional and personal Customer Service experience
Our dedicated account managers are proactive in checking things are running smoothly. We make it a core priority to ensure that you can focus on the activity that matters most to you.
Get in touchSECURE, ACCREDITED, EXPERT IT SUPPORT
Your data secured in Tier 3 and Tier 2 Data Centres
We run three data centres across the UK, each one featuring a pair of military-grade firewalls. To be more specific, this security level features 2 network switches, a fully fault-tolerant SAN storage system as well as a high-availability, fault-tolerant server cluster. As a result, your data is protected even in the incredibly unlikely event that more than one data centre were to fail.
Get in touchIT Support Accreditations
The international certification of quality assurance. ISO 9001lists several organisational systems and practical measures that need to be in place and an annual audit by an external certification body is required.
The international standard for information security management. Additionally, it lists 118 procedures and controls that need to be in place and adhered to.
In short, the international code of practice for cloud providers.
In summary, the international code of practice for data privacy.
Framework that effectively provides pre-approval for government tenders relating to cloud services.
The UK standard for basic information security management.
Approval for processing NHS data.
An NCSC and IT industry joint initiative for the sharing of cyber threat information.
Frequently Asked Questions
We recognise that IT can present issues that affect your real-world needs. For instance:
- Do you have the technical know-how to deal with IT hassles?
- Would you know what to do with a cybersecurity problem?
Our IT specialists do and they are on standby to talk you through any problems you might experience with your IT installations and networks.
Trying to fix things yourself or find the right contractor can often mean the cost of downtime far outweighing the cost of the small monthly fee you pay towards your package.
Our clients
Get in touch today
Support: 0161 358 1060
Sales: 0330 202 0220
Partnerships & Accreditations
