Why Venom

Learn, grow and stay secure with Venom IT.
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Technology is rapidly changing and evolving. Therefore, businesses and organisations are constantly required to keep on top of their IT infrastructure to compete and keep their heads above water.

Ever-changing data protection legislation and growing cybersecurity threats add to the complexity of any business/organisation, large or small. Above all, Venom IT understands this from over 11 years in existence and decades of combined technical expertise and knowledge from the team. Therefore, you can trust that we know how to overcome these challenges, great or small. Together we would succeed in freeing your business to focus on growing and delivering the very best for your business, customers or clients.

PARTNERSHIP
What does a partnership with Venom IT look like?
MULTI-LAYERED, RELIABLE AND ROBUST SECURITY
  • The very latest investment and rollout in IT security technologies, tools and development in our technicians. 
  • Based in a UK Tier 3 and 2 Data Center shared by other clients such as the Emergency Services call centers and Manchester airport who house their security in the data center itself. 
  • Cyber Essentials Certified and GDPR compliant with our own certified Data Protection Officer ready to help our clients when needed. 
  • G-Cloud 11 approved Cloud Services Provider that sets a high standard by HM’s government to offer Cloud Hosting, Cloud Software and Cloud support. 
  • Highly audited accreditations that require high standards throughout the whole process in which the ISO conditions require. ISO 27001, ISO 9001 and ISO 27017. 
AN EXCEPTIONAL AND PERSONAL CUSTOMER SERVICE EXPERIENCE
  • A 24/7 service either by phone, E-mail or a dedicated customer support portal. 
  • Tiered technical support that allocates cases directly to the right technician. 
  • The ability to feedback on every case raised. 
  • A structured and transparent escalation process. 
  • Dedicated Account managers and Customer Relations teams that will check that things are running smoothly. 
PROACTIVE
  • Venom keeps updated with the latest IT technology innovations and best practices. 
  • Technicians are developed to keep up with the latest skills and knowledge. 
  • A Customer relations process that helps identify possible gaps in service for our clients to consider. 
  • Quarterly reviews personally design to each client. 
  • Invites to events or suggested networking opportunities identified by our Business Development teams that could benefit your business. 
FLEXIBLE
  • Our size makes us much more agile to provide a much more tailored solution for your business. 
  • You can ask Venom IT to either fully manage all your IT solutions or we can work together with your existing IT structure set up and deliver a complementing unity of expertise to excel the business further.
PIONEERING
  • Ahead of the curve with Cloud solutions – offering them since 2009 
  • One of the first MSPs to offer GPU accelerated Hosted Desktop Solutions in the UK. 
Inform.
Case Study

Delivering a modern and dynamic Cloud Infrastructure for Ashley Helme that has seen incredible growth.

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Inform.
Case Study

Creating a dynamic and fast cloud server across multiple sites for John Bradshaw and Son LTD.

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Protect.
Case Study

A dynamic Cloud solution to update and evolve Crest Medical’s IT infrastructure.

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Transform.
Case Study

Delivering a robust data security and protection solution that was paramount for Future Directions.

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Protect.
Case Study

Delivering the high-level support and IT infastructure Harrison Ince deserved.

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Transform.
Case Study

A new and dynamic partnership to evolve Slater Heelis’s Citrix Solution.

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Transform.
Case Study

Introducing TES to their first Cloud infastructure that increased productivity and reduced costs.

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