Ever changing data protection legislation and growing cyber security threats add to the complexity to any business / organisation, large or small. Venom IT understands this and with over 11 years in existence and decades of combined technical expertise and knowledge from the team, you can be assured we know how to overcome these challenges, great or small. Together we would succeed in freeing your business to focus on growing and delivering the very best for your business, customers or clients.
- The very latest investment and rollout in IT security technologies, tools and development in our technicians.
- Based in a UK Tier 3 and 2 Data Center shared by other clients such as the Emergency Services call centers and Manchester airport who house their security in the data center itself.
- Cyber Essentials Certified and GDPR compliant with our own certified Data Protection Officer ready to help our clients when needed.
- G-Cloud 11 approved Cloud Services Provider that sets a high standard by HM’s government to offer Cloud Hosting, Cloud Software and Cloud support.
- Highly audited accreditations that require high standards throughout the whole process in which the ISO conditions require. ISO 27001, ISO 9001 and ISO 27017.
- A 24/7 service either by phone, E-mail or a dedicated customer support portal.
- Tiered technical support that allocates cases directly to the right technician.
- The ability to feedback on every case raised.
- A structured and transparent escalation process.
- Dedicated Account managers and Customer Relations teams that will check that things are running smoothly.
- Venom keeps updated with the latest IT technology innovations and best practices.
- Technicians are developed to keep up with the latest skills and knowledge.
- A Customer relations process that helps identify possible gaps in service for our clients to consider.
- Quarterly reviews personally design to each client.
- Invites to events or suggested networking opportunities identified by our Business Development teams that could benefit your business.
- Our size makes us much more agile to provide a much more tailored solution for your business.
- You can ask Venom IT to either fully manage all your IT solutions or we can work together with your existing IT structure set up and deliver a complementing unity of expertise to excel the business further.
- Ahead of the curve with Cloud solutions – offering them since 2009
- One of the first MSPs to offer GPU accelerated Hosted Desktop Solutions in the UK.
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“Venom IT undertook a full upgrade of our IT and phone infrastructure in 2019 and 2020. The work included, amongst other things, new network cabling, the installation of new computer hardware and the migration of our phone system to VOIP. In conjunction with this, Venom IT also upgraded our email system, greatly increased our internet upload and download speeds and introduced much more robust security measures including cloud storage. It was a huge help that Venom IT were able to coordinate all of this work. All of the changes took place while our office remained operational, which was a logistical challenge at times. Despite this, the team at Venom IT did a fantastic job, delivering the projects on time and to budget, and I would have no hesitation in recommending Venom IT to others about to embark on a similar work.”
“Venom IT are simply first class; for many years we have used them for system support, hardware and software. We wouldn’t hesitate to recommend the whole team at Venom IT to other Businesses, large and small.”
“Venom IT provided us with the perfect solution for our Business. The migration of our SAP operating system was handled expertly, and we are delighted with the benefits of switching to the Cloud.”
“Our former IT issues have been resolved by Venom and we now receive a great service from a local and very effective partner.”
“We are very happy with Venom IT’s service, every time we’ve contacted them, we’ve had a very prompt response, even out of hours and issues have been dealt with quickly and effectively.”
“We have been using Venom IT as out IT provider for the last 18 months and they are absolutely brilliant. Not only are all tickets fixed quickly but they always go above and beyond helping on things which are not even related to them. I would happily recommend them to any company looking to outsource their IT and they are very cost effective.”
“After years of poor service from our previous manged service provider, Dealing with Venom IT has been like a breath of fresh air, their service levels and reactive nature has been second to none. Since Venom IT came on board we have had a more coherent and strategic approach to our IT needs.”
“Venom IT are always a pleasure to work with; we were amazed just how easily they migrated all of our systems and we were especially impressed with the seamless transfer of the TSS software and our data which was completed without any issues.”