What Are Cookies?
For more general information on cookies see the Wikipedia article on HTTP Cookies.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
The Cookies We Set
Email newsletters related cookies. This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
Forms related cookies. When you submit data to through via a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Third Party Cookies
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst as well as ensuring we understand which optimisations our users appreciate the most.
The Google AdSense service we use to serve to advertise uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. For more information on Google AdSense see the official Google AdSense privacy FAQ.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Twitter will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
If you are still looking for more information you can contact us via the E-mail address below.
What information do we collect about you?
We collect the personal information you provide when you fill out a contact form on our website, place an order with us, sign up to our mailing lists or participate in one of our competitions. Typically, the data we collect is reflected below:
Orders – Full name, job title, work email, work phone, work address, mobile number
Web Form – Full name, job title, work phone
Mailing List – Full name, work email
Competitions – Full name, job title, work email, work phone, mobile number
Data Stored in: UK (Venom IT/Autotask ConnectWise USA (HubSpot) USA (MailChimp) UK (Venom IT)
How will we use your personal information?
We will use your personal data to help us manage your account and to send you information that you have requested. If you choose to sign up to one of our mailing lists, you will receive emails relating to the list you joined, as well as occasional relevant marketing emails. You may opt out of any list at any time should you wish. Exercising your Right to be Forgotten is not, however, an absolute right. Certain regulatory requirements or data retention legislation may supersede your Right to be Forgotten. Once you have opted out, your name will be added to a suppression list and you will not be contacted again for marketing purposes.
If you fill out a contact form to request a quote or more information about one of our services, you will only be contacted about that specific service unless you requested additional information. You will not be automatically added to any mailing lists, and your data will be deleted during our biannual data purge, unless you become a client, in which case your data will kept for a minimum of 6 years in line with HMRC rules for Limited Companies found here: https://www.gov.uk/running-a-limited-company/company-and-accounting-records.
How do we protect your information?
As cyber security specialists, Venom IT has above-average systems in place to protect your data. We implement a variety of security measures when a user submits their information, such as frequent malware scanning, military-grade firewalls and strict access control. Those with access rights are required to keep the information confidential at all times. We also use email filtering, monitoring, penetration testing and security patching to keep your data safe from breaches.
Third party providers such as Autotask ConnectWise, HubSpot and MailChimp have been vetted to uphold similar high standards of data protection.
You can read their privacy policies here:
Can you access your information?
You have the right to request a copy of the information at any time. If you would like to know some or all of the information that we hold about you, simply email or write to us with your request. We will provide the information within one month. This service is free, however, in circumstances such as repetitive or spurious requests, or requests requiring disproportionate effort, there may be a charge.
Do we share your information?
We respect your privacy and will not disclose your personal information to any third parties without your specific permission. Venom IT will not share your information with anyone else unless you give us specific permission to, or unless we are required to do so by law, as stipulated in the laws of England & Wales.
What about cookies?
If you would like to be removed from our database, please feel free to contact us. If you wish to be taken off any of our mailing lists, please use the unsubscribe link in an email from each list any one of the emails you have received.
We do not collect Personal Information from anyone we know to be under 13 years of age. If we are made aware that information is or has been submitted by a child aged under 13, we will delete this information.