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IT Solutions

IT Support

Free up your time and allow your business thrive with 24/7 access to expert, friendly Venom IT Support technicians.
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Award-winning IT support for modern businesses across the UK

Help ensure your business continuity, productivity and growth stays at the top of your priority list. Venom IT are experts in IT support in Manchester and across the UK, with our award-winning, dedicated and friendly support technicians on hand to look after your business IT needs, 24/7.


When your computers run smoothly, your business runs smoothly. As an accredited IT support provider, we make sure that happens with a range of modern and secure IT services, ready for whenever you need us. With any-time business-critical support, we’ll get you back on track quickly and effectively when things go wrong.


Get better IT Support for your budget

We understand your IT needs, no matter the size.

Whether you’re a small business facing a specific challenge or a large company navigating complex IT demands, we can help. Our award-winning IT support services are trusted by businesses small and large – we pride ourselves on providing custom solutions that meet individual needs.

Just like our clients, every business is different. Some may just need a reliable for occasional IT issues, an we’re here to help. However, if you’re looking for ongoing support to maintain your existing system and ensure smooth operation during regular business hours, we can help there too. We’ll work diligently to keep your technology running like clockwork.

We know IT problems don’t always follow a sociable schedule, which is why we offer 24/7 business-critical support to be there for you whenever you need us.

No matter what type of support you need with your IT, Venom IT are here to help you succeed.


What our IT support service includes

Custom IT Support Services

Some typical solutions that Venom IT offer for a medium business might include:

  • Break-fix/disaster recovery support
  • 24/7 business-critical responsive service
  • 2-hour SLAs, even in the event of cyber-attacks
  • Onsite support for minor-level servicing requirements
  • Customer service with trusted expertise
  • Friendly and responsive technical support
  • Proactive monitoring and maintenance of your system
  • Out of hours maintenance to ensure devices remain secure
  • Remote monitoring software to reinforce best practice
  • Cloud computing backups
  • Cyber security and antivirus support
  • Help with remote working
  • Support with Microsoft 365 suite, including emails
  • Recovery following a cyber attack.






Friendly and experienced technicians on-hand 24/7

When your business outgrows the support a small team can provide, expanding your in-house capabilities becomes expensive. Our technicians are on hand 24/7 to give you business-critical support, whenever you need it.

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IT solutions that dynamically adapt to your unique organisation’s needs

We understand better than most how your IT needs will change as you grow. Our services adapt to your organisational growth, keeping a business productive and safe no matter your size.

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An exceptional and personal Customer Service experience

Our dedicated account managers are proactive in checking things are running smoothly. We make it a core priority to ensure that you can focus on the activity that matters most to you.

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Your data secured in Tier 3 and Tier 2 Data Centres

It’s no secret how important data security is to any business. It’s our responsibility to stay ahead of the curve when it comes to our own security and levels of accreditation.

Nationwide data centres

We run three data centres across the UK, each one featuring a pair of military-grade firewalls. To be more specific, this security level features 2 network switches, a fully fault-tolerant SAN storage system as well as a high-availability, fault-tolerant server cluster. As a result, your data is protected even in the incredibly unlikely event that more than one data centres were to fail.

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IT Support Accreditations
ISO 9001

QMS ISO 90001: 2015 Registered

The international certification of quality assurance. ISO 9001lists several organisational systems and practical measures that need to be in place and an annual audit by an external certification body is required.

ISO 27001

QMS ISO 27001: 2013 Registered

The international standard for information security management. Additionally, it lists 118 procedures and controls that need to be in place and adhered to.

ISO 27017

In short, the international code of practice for cloud providers.

ISO 27018

In summary, the international code of practice for data privacy.


Framework that effectively provides pre-approval for government tenders relating to cloud services.


The UK standard for basic information security management.

NHS Data Security & Protection Toolkit

Approval for processing NHS data.


An NCSC and IT industry joint initiative for the sharing of cyber threat information.

Frequently Asked Questions
What is IT Support and why should I consider it?

We recognise that IT can present issues that affect your real-world needs. For instance:

  • Do you have the technical know-how to deal with IT hassles?
  • Would you know what to do with a cybersecurity problem?

Our IT specialists do and they are on standby to talk you through any problems you might experience with your IT installations and networks.

Trying to fix things yourself or find the right contractor can often mean the cost of downtime far outweighing the cost of the small monthly fee you pay towards your package.

Case Study

Delivering a modern and dynamic Cloud Infrastructure for Ashley Helme that has seen incredible growth.

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Case Study

Creating a dynamic and fast cloud server across multiple sites for John Bradshaw and Son LTD.

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Case Study

A dynamic Cloud solution to update and evolve Crest Medical’s IT infrastructure.

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Case Study

Delivering a robust data security and protection solution that was paramount for Future Directions.

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Case Study

Delivering the high-level support and IT infastructure Harrison Ince deserved.

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Case Study

A new and dynamic partnership to evolve Slater Heelis’s Citrix Solution.

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Case Study

Introducing TES to their first Cloud infastructure that increased productivity and reduced costs.

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Partnerships & Accreditations