Case Studies

Ashley Helme Associates

Ashley Helme has been providing transport planning advice and guidance to the commercial property sector for over 20 years. They have a reputation for high quality service gained from working on a diverse range of projects across the UK.

The Problem

The Problem

Ashley Helme approached Venom IT seeking a better IT solutions provider as they felt that they had outgrown their existing IT solution provider. Ashley Helme due to their success has been growing for several years and this has led for a greater need on a reliable, secure, and high performing IT solution for the business. They had a slow and inflexible E-mail solution followed by a slow and underperforming broadband service. They were backing up their crucial data to local server that was underperforming and was becoming a security risk. Having raised these issues with their IT solutions provider on several occasions, it quickly became clear to them that they needed to find a more suitable provider. This is where Venom came in.

The Solution

The Solution

Our experienced Technicians evaluated Ashley Helme’s current IT infrastructure and were able to identify what solutions were required. We replaced their dated POP3 E-mail solution with Microsoft Exchange. To tackle the slow internet speeds, we upgraded them from their current 10mbits ADSL service to an 80mbits down / 20mbits Up FTTC service. We transferred their data onto a cloud-based backup solution to provide a more seamless process that also significantly increased the security of of their crucial data. To make sure they are fully supported, Venom also provide Ashley Helme with round the clock IT support solution if anything should go wrong. 

The new IT infrastructure and solutions provided means that Ashley Helme can now carry on with focusing their time on what is most important to them, their customers. As their business grows, Venom are ready to adapt their IT infrastructure to grow and keep delivering for them. 

"Venom IT undertook a full upgrade of our IT and phone infrastructure in 2019 and 2020. The work included, amongst other things, new network cabling, the installation of new computer hardware and the migration of our phone system to VOIP. In conjunction with this, Venom IT also upgraded our email system, greatly increased our internet upload and download speeds and introduced much more robust security measures including cloud storage. It was a huge help that Venom IT were able to coordinate all of this work. All of the changes took place while our office remained operational, which was a logistical challenge at times. Despite this, the team at Venom IT did a fantastic job, delivering the projects on time and to budget, and I would have no hesitation in recommending Venom IT to others about to embark on a similar work.”

Simon Helme

Managing Director

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