IT Services for
Small Business

We recognise that IT services for SMEs and larger corporations can differ in support levels, customisation, budget and even the relationship of the partnership. Smaller businesses often need to prioritise budget efficiency with a straightforward plan, while larger corporations trust our support on scalability, security, and wider IT integration projects. A large business will likely have dedicated IT teams to partner and support with across enterprise-level solutions, while SMEs may rely on external MSPs, such as Venom IT.

We aim to get back to our client requests within two hours, as per our responsive SLA agreement. Our clients trust that in the event something critical comes up, we’re on hand to provide support quickly.

This is dependent on the tailored IT support package an SME signs up to, but the ultimate goal is to provide a professional and dedicated team that acts as an extension of your business, costing less than an in-house solution at the same level of dedication.

Venom IT use Tier 2 & 3 (military grade) data centres for all our cloud storage and backup/recovery procedures, whether you’re a small business or large corporation. The protection level is applied universally, so our clients have peace of mind.

Our IT support packages for SMEs are designed to be scaleable and bespoke to individual needs. We understand a smaller business is likely to experience unique challenges as the company develops, and this requires a flexible IT partner to help support them.

Alongside a speedy and simple ticketing systems for specific issues, as per your SLA, we have an experienced team of account managers to keep partnerships running smoothly. You’ll have a dedicated line of communication should any issues arise, as well as maintaining ongoing work, as you would with your own team in-house.

Venom IT have been providing award-winning IT support to SMEs for over 20 years – our experience spans almost every industry and the unique challenges faced across them. Our dedicated team will work with you closely to make sure your requirements, no matter how unique, are tailored in an IT support package that works for you.

The international certification of quality assurance. ISO 9001lists several organisational systems and practical measures that need to be in place and an annual audit by an external certification body is required.

The international standard for information security management. Additionally, it lists 118 procedures and controls that need to be in place and adhered to.

In short, the international code of practice for cloud providers.

In summary, the international code of practice for data privacy.

Framework that effectively provides pre-approval for government tenders relating to cloud services.

The UK standard for basic information security management.

Approval for processing NHS data.

An NCSC and IT industry joint initiative for the sharing of cyber threat information.