Written by Kyle Rogers
16 Aug, 2019
Venom IT are pleased to announce that we have achieved ISO 9001 certification for the quality of our services and operations. ISO 9001 is a standard that ensures Businesses can efficiently meet customer and stakeholder requirements by delivering services of the highest quality. The ISO 9001 certification is recognised worldwide as the international benchmark for quality within an organisation. Achieving our ISO 9001 certification demonstrates that the systems we have in place meet the high standards set out by the International Organisation for Standardisation (ISO). In order to attain the ISO 9001:2015 standard certification, Venom IT had to display our dedication and commitment to meeting the needs of our customers. We successfully demonstrated our efficient management processes and commitment to delivering consistent, high quality services. QMS International Ltd. auditor Wynn Walker, who assessed Venom IT for the certification said: “Venom IT already had an excellent Management System in place when I arrived to assess and implement ISO 9001 : 2015. They also had numerous policies, procedures, processes and written work instruction, all of which were fully controlled in a systematic manner and available to all staff. The minor recommendations I made during the initial consultancy have all been rectified and are now fully implemented.” On the benefits Venom IT will see because of their certification, Mr Walker explained: “Through ISO 9001 Venom IT will see increased efficiency and stronger relationships with staff and external providers, resulting in higher levels of customer satisfaction.” Mr Walker added “I am confident that Venom IT will have no problems with managing the ISO to ensure future compliance.” Now that we have achieved the certification, an external Audit will be carried out each year by a third party to ensure our systems are maintained to the expected standards. Steven Powell, Managing Director of Venom IT, spoke of the Company’s commitment to quality, he said: “At Venom IT, we pride ourselves on providing innovative Cloud computing and cyber security solutions of the highest standard. We are therefore delighted that our services meet the rigorous standards required to achieve the ISO 9001 certification. Being ISO 9001 certified is an additional demonstration of our quality and will allow us to grow further as we continue to go from strength to strength as a Business.” As well as being ISO 9001 certified, Venom IT are also Cyber Essentials accredited (https://venomit.com/venom-cyber-essentials-accredited ), demonstrating that we have the necessary security controls in place to defend against Internet threats. We offer an extensive range of Cloud computing services, including hosted desktops, hosted Citrix, remote working, hosted Microsoft Exchange email, disaster recovery and web hosting. We also provide a complete all round cyber security solution, putting in place various security measures including Virus and Malware protection, email filtering and security patching to ensure the protection of our client’s networks and systems. If you would like to check the validity of our ISO 9001 certification or find out more about the ISO 9001 principles we follow, please get in touch today. Contact us to learn more about the Cloud computing and cyber security solutions we provide.