Why isn’t my printer working?

Make sure that your printer is connected to your PC and make sure that it is set as default printer.
Go to the Start Menu > Control Panel > Hardware and Sound > Right click on the printer that you want to make default > Click “Set as Default Printer”.
If you’re using a Citrix desktop, please contact our support team on 0330 202 0220 and we’ll resolve the issue ASAP.