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IT Solutions

Managed IT Services

Our managed IT services are tailored to support the goals of businesses of all sizes, providing them with access to a wealth of IT solutions and technical experience.
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Responsive IT Management to support your business goals


Venom IT provides a managed IT partnership designed to help businesses thrive. Put your IT management in the hands of experts, bringing your focus back to the critical objectives that keep your business moving forward.

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We keep your business running

As the backbone to any modern business, we take your IT requirements seriously. Keeping your systems running perfectly is the key to ensuring your users work quickly and effectively, delivering the highest standard of service to your customers. To do this, our Managed IT services offer access to a team of experts with a variety of skill sets that keep your business online and operating smoothly. Together, they can help you with basic setup requirements all the way to more complex issues, such as patching, change management and protection from business security threats like ransomware.

For more than a decade, Venom IT has brought an extra layer of expertise to IT teams. We offer the knowledge, protection and business continuity you need to concentrate on other areas of your business.. Together with our scalable managed IT solutions, you’ll be able to add and remove users in a matter of minutes. Cyber security is also an essential part of our service offering. For example, within just 12 months, Venom stopped over 200,000 email viruses that had the potential to damage a business. This is just one example of our range of managed IT solutions.

A TAILORED IT PARTNERSHIP

SCALABLE IT SOLUTIONS

A STRONG AND LASTING PARTNERSHIP

DATA CENTRES BUILT TO PROTECT

A TAILORED IT PARTNERSHIP

Maximum return on your IT spend

Our managed IT services cover a whole range of solutions, right up to complete  infrastructure as a service (IaaS). This helps with smaller issues such as hosted desktops, mobile device solutions or break-fix support. Our managed IT services team will tailor our services to meet your business requirements and ensure the most cost-effective solution.

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SCALABLE IT SOLUTIONS

Dynamic managed IT packages to suit your organisation’s needs

As your organisation changes so will your IT needs. Your IT infrastructure will need to scale as your business grows, so you can keep up with the pace of modern digital transformation as well as the competition. Venom IT is here to ensure that by adopting managed IT services, businesses can stay proactive, productive, and profitable.

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A STRONG AND LASTING PARTNERSHIP

Exceptional personal customer service

Our primary goal is to act as an expert extension of your own team. We offer a collaborative approach to partnerships, pooling our technical experience with your team’s business insight. As a result, we provide another level of expertise and strength to your existing business offering.

Securely managed IT services

Venom IT store and manage your data in our ISO accredited data centres. This means you have less to worry about regarding GDPR compliance and overall security. Together with 24/7 access to business-critical support and  2-hour SLA, we provide continuous monitoring of your data’s integrity so you can spend more time growing your business.

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DATA CENTRES BUILT TO PROTECT

Military-grade data security, accessible at speeds of 40GB/s

Trust in having access to your data quickly and reliably via our Tier 3, military-grade data centre. Together with ISO accreditations, certifications and security features such as 2048-bit encryption, dual anti-virus and dual firewall, you can trust in the safety of your information. Moreover, with 40 GB/s access speeds and an uptime of 99.9%*, your data will always be there when you need it.

*Based on 2020 figures.

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What are managed IT services?

The Managed IT service model provides organisations with a pool of experienced IT professionals that act as an extension of your business. Managed IT means providing a broad range of IT solutions for a business as part of a fixed contract, which usually includes services such as:

  • Disaster recovery
  • Backup services
  • Managed security
  • Patch management
  • Vulnerability testing
  • Cloud services
  • Remote monitoring
  • Office 365
  • Change management, and much more

Our managed IT services provide a team of trusted experts who work as partners with your team. Together, we share knowledge and expertise to ensure the best possible outcomes for your business. As a managed service provider, we offer robust service level agreements that mean better peace of mind for you. As a result, we provide managed IT services suited to small, medium and large businesses across a wide range of sectors, including finance, professional services and the creative industries.

Check out our case studies section for more information.

FAQS
Answering some common questions about Managed IT Services
Does our business need a fully managed IT service?

Managed IT services are most effective when an in-house alternative doesn’t provide you with either value for money, or the professional expertise a dedicated managed IT solution can provide. If your business is growing, your IT infrastructure is becoming outdated or your requirements are changing, it’s probably a good time to consider your options from a fully managed service. But if you’re here, you’ve probably had good reason to ask the question!

Is there a difference between managed IT services and general IT support?

Yes, the scope of the term ‘managed IT’ tends to reach a lot wider. This is usually in reference to a fully-supported IT partnership. IT support can be comprehensive, and a perfect fit for many businesses (particularly SMEs), but is generally more reactive and available on-demand, rather than an ongoing solution. Managed IT solutions cover everything from maintenance of your IT systems, including hardware and software, right through to cyber security management. Find out more about the differences and which is right for you here.

What happens if our requirements change from what we start with?

The nature of working with a MSP means your service is flexible. Venom IT offer managed IT solutions that are designed to scale with your business as it grows. Our services are here to support changes if and when they happen, so your IT systems can keep up. Speak to one our team today to find out more about change management in IT.

How do I know which Managed IT provider to go with?

We understand it can be difficult to know where to start when choosing a long-term IT provider, so we’ve written an article that addresses this question in more depth.

Does a Managed IT service also include cyber security?

Absolutely. No IT service should be presented without a layer of security, regardless of requirements. A fully managed IT partnership will include dedicated cyber security processes, ensuring your business data is backed up and secure at all times. Find out more about our cyber security services here.

Inform.
Case Study

Delivering a modern and dynamic Cloud Infrastructure for Ashley Helme that has seen incredible growth.

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Inform
Case Study

Creating a dynamic and fast cloud server across multiple sites for John Bradshaw and Son LTD.

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Protect.
Case Study

A dynamic Cloud solution to update and evolve Crest Medical’s IT infrastructure.

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Transform.
Case Study

Delivering a robust data security and protection solution that was paramount for Future Directions.

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Protect.
Case Study

Delivering the high-level support and IT infastructure Harrison Ince deserved.

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Transform.
Case Study

A new and dynamic partnership to evolve Slater Heelis’s Citrix Solution.

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Transform
Case Study

Introducing TES to their first Cloud infastructure that increased productivity and reduced costs.

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