IT Change Management (CMaaS)
A straight-forward CMaaS partnership
Trust in Venom IT change management (CMaaS), because we take away the stress of planning and change implementation.
IT Change Management that takes charge
Count on Venom IT Change Management (CMaaS) Solutions to take on your IT infrastructure. Because we free up your time to continue growing, and without hampering your operations.
Above all, Venom IT understands that a Request for Change can be a very difficult and time-consuming task. But it doesn’t have to be. Because partnering with us we make it a very straight forward task.
How we do it
In short, while you operate as normal, we will perform peer reviews of your request for change. Next, we submit them to our change advisory board for approval.
Furthermore, we will communicate with you all the potential risks and recommend an implementation strategy. In addition, we’ll offer you full engineer support during the execution phase going all the way to completion.
EFFECTIVE PROBLEM MANAGEMENT
EXPERTISE ON DEMAND
Take your calls anywhere with VoIP (Voice Over Internet Protocol)
Having a team of Venom IT’s competent experts handling your change management projects pays dividends for you. As a result, work is done faster and more proficiently, with first-time resolution being the main objective.Get in touch
EFFECTIVE PROBLEM MANAGEMENT
Dynamic, streamlined, simple and effective problem-solving systems and processes
The key to any effective problem management structure is clarity, simplicity and good organisation. Put that together with the Venom IT changes advisory board implementing ISO and ITIL principles your systems. As a result, processes become simpler, modern and more effective.Get in touch
Better adaptability to new and evolving systems and processes
Moreover, another key to any effective problem management structure is the ability to evolve. Venom IT, therefore, takes its job seriously in order to meet the changes your brand is going through.Get in touch
EXPERTISE ON DEMAND
Experienced Project Managers on-hand to help you succeed
With Venom IT’s expert Project Managers handling your change management you can stay focused on your priorities. Experienced project managers engineers to reduce the workload on your own team’s resources, as well as the stress of having to manage problems that might not be within their field of expertise.Get in touch
Many organisations have small, in-house IT teams, albeit sometimes with limited experience and resources. Venom IT’s change management service gives your in-house IT team access to our engineers, who can create full system change procedures for you, based on ISO standards and industry best practice.
Although your IT team will be doing the work, we will assist with the initial scoping, planning, rollback plans, implementation and testing procedures. We will be there every step of the way via remote assistance and/or telephone to talk your team through any difficulties they may encounter.
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“Venom IT undertook a full upgrade of our IT and phone infrastructure in 2019 and 2020. The work included, amongst other things, new network cabling, the installation of new computer hardware and the migration of our phone system to VOIP. In conjunction with this, Venom IT also upgraded our email system, greatly increased our internet upload and download speeds and introduced much more robust security measures including cloud storage. It was a huge help that Venom IT were able to coordinate all of this work. All of the changes took place while our office remained operational, which was a logistical challenge at times. Despite this, the team at Venom IT did a fantastic job, delivering the projects on time and to budget, and I would have no hesitation in recommending Venom IT to others about to embark on a similar work.”
“Venom IT are simply first class; for many years we have used them for system support, hardware and software. We wouldn’t hesitate to recommend the whole team at Venom IT to other Businesses, large and small.”
“Venom IT provided us with the perfect solution for our Business. The migration of our SAP operating system was handled expertly, and we are delighted with the benefits of switching to the Cloud.”
“Our former IT issues have been resolved by Venom and we now receive a great service from a local and very effective partner.”
“We are very happy with Venom IT’s service, every time we’ve contacted them, we’ve had a very prompt response, even out of hours and issues have been dealt with quickly and effectively.”
“We have been using Venom IT as out IT provider for the last 18 months and they are absolutely brilliant. Not only are all tickets fixed quickly but they always go above and beyond helping on things which are not even related to them. I would happily recommend them to any company looking to outsource their IT and they are very cost effective.”
“After years of poor service from our previous manged service provider, Dealing with Venom IT has been like a breath of fresh air, their service levels and reactive nature has been second to none. Since Venom IT came on board we have had a more coherent and strategic approach to our IT needs.”
“Venom IT are always a pleasure to work with; we were amazed just how easily they migrated all of our systems and we were especially impressed with the seamless transfer of the TSS software and our data which was completed without any issues.”