Change Management (CMaaS)
Let Venom’s Change Management Solutions take on your IT infrastructure giving you the time you need to continue growing and without putting a halt on your operations.
Venom understands that a Request for Change can be a very difficult and time-consuming task, but it doesn’t have to be, by partnering with us we make it a very straight forward task.
While you operate as normal, we will perform peer reviews of your request for change and submit them to our change advisory board for approval.
We will communicate with you all potential risks and recommend an implementation strategy along with offering you full engineer support during the execution phase going all the way to completion.
FASTER INTEGRATION
EFFECTIVE PROBLEM MANAGEMENT
EFFECTIVE ADAPTATION
EXPERTISE ON DEMAND
FASTER INTEGRATION
Take your calls anywhere with VoIP (Voice Over Internet Protocol)
Having a team of Venom’s dedicated experts handling your change management projects means things are completed faster and more proficiently, with first-time resolution being the main objective.
Get in touchEFFECTIVE PROBLEM MANAGEMENT
Dynamic, streamlined, simple and effective problem-solving systems and processes
The key to any effective problem management structure is clarity, simplicity and good organisation. With Venom’s change advisory board implementing ISO and ITIL principles your systems, structures and processes become simpler, more streamlined, and effective.
Get in touchEFFECTIVE ADAPTATION
Better adaptability to new and evolving systems and processes
The key to any effective problem management structure is clarity, simplicity and good organisation. With Venom’s change advisory board implementing ISO and ITIL principles your systems, structures and processes become simpler, more streamlined, and effective.
Get in touchEXPERTISE ON DEMAND
Experienced Project Managers on-hand to help you succeed
With Venom’s experienced Project Managers handling your change management you can stay focused on your business’s priorities. Experienced project managers engineers to reduce the workload on your own team’s resources, as well as the stress of having to manage problems that might not be within their field of expertise.
Get in touchFrequently Asked Questions
Many organisations have small, in-house IT teams, albeit sometimes with limited experience and resources. Venom IT’s change management service gives your in-house IT team access to our engineers, who can create full system change procedures for you, based on ISO standards and industry best practice.
Although your IT team will be doing the work, we will assist with the initial scoping, planning, rollback plans, implementation and testing procedures. We will be there every step of the way via remote assistance and/or telephone to talk your team through any difficulties they may encounter.
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