Cloud Solutions

Skype for Business

Impress your clients with expanded and enhanced telecommunications facilities with Skype for Business.
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We can guide you on how to make a success of the powerful features offered to you from skype for business

Communicating with your important clients and co-workers can be done smoothly through Skype for Business, giving you that competitive advantage.

Communicate with each other anywhere on any device with meetings of up to 250 participants without having to be in the same place. These can be free if they are Skype to Skype. This opens your business to the potential to run large digital events even when others don’t have Skype as they can dial in and join via PSTN, mobile or Dial-in Conference via a standard telephone number.

INCREASE YOUR EVENT’S CAPACITY

DIAL IN FROM ANYWHERE AROUND THE WORLD

BE AVAILABLE ANYWHERE

Call recording

INCREASE YOUR EVENT’S CAPACITY

Host up to a staggering 250 people in one meeting or event

With Skype for businesses, you have a room capacity of up to 250 people meaning you could potentially run large digital events and conferences. You don’t have to worry about all 250 people talking at once since it puts you the user in full control. You can be the soul speaker muting and unmute people to speak when needed.

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DIAL IN FROM ANYWHERE AROUND THE WORLD

Your clients can call from anywhere in the world without using your mobile’s international rates

With Skype for Business your clients won’t need the skype app. You can provide them with a unique dial in code for each meeting that you host than can be shared with either your colleague or clients. This allows them to dial in from anywhere, even internationally and be given a local number thus avoid being charged international rates.

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BE AVAILABLE ANYWHERE

Compatible with a vast range of devices and operating systems

Skype is available for Mobile (Android/Apple/Microsoft), Laptop, Desktop, Mac and Tablets so no matter where you are as long as you have a device and internet access, you’ll be available to your clients.

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Call recording

Record your meetings so you can review later

Skype recoding solution records every element of the meeting including audio, video, Instant messaging, screen sharing, PowerPoint slides, whiteboard activity and polling making sure you don’t miss any kind of valuable data. It can prove useful if the content is valuable and needed to be used on your social media platforms. Many businesses also need this function to be complaint with their own regulated sector.

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FAQs

Frequently Asked Questions

I already have a free personal Skype account. Why should I get another one?

Firstly, Skype for Business (previously called Lync) provides a separation between family life and work. Secondly, Skype for Business offers more features, specific to business use. These include:

  • Cost saving – the most obvious reason to switch to Skype for Business is that you can make Skype-to-Skype calls to anyone anywhere in the world. You can do it for free, or at greatly reduced cost if they are using other internet platforms or ordinary landlines. All you pay is a flat rate per user, and the small additional cost when phoning landlines.
  • Skype for Business syncs with other MS Office products, so you can book meetings or group calls in advance using Outlook. If you have another meeting scheduled on Outlook, Skype can be set to automatically show you as busy or unavailable should someone try to call you during that time.
  • Virtually meet with up to 250 people – yes, 250! Share documents, pictures etc. while conducting meetings with people from anywhere else in the world. In addition to this, meetings can be broadcast to up to 10 000 users. You can stream audio, video, and PowerPoint presentations, track sentiment and enable third parties to add audience polling, formal Q&As and other functionality.
  • Flexibility – stay in touch with your staff no matter where they are. Staff can freely roam within the office and not be tethered to a desk or a specific phone. Calls can also be delegated, meaning your assistant can handle calls that you are too busy to take.

*All parties to the call need to be on Skype for Business or the free version of Skype.

What happened to Lync?

After Microsoft’s acquisition of Skype, Lync has been upgraded and rebranded as Skype for Business.

Do I need a headset or other special equipment for Skype for Business to work?

A wide variety of devices can be used, such as the built-in speakers, microphone and webcams that are found on most laptops. Or you could use free-standing microphones, speakers and webcams.

For the sake of more privacy and convenience, many users adopt headsets instead. Headsets are fairly cheap and we can help you choose from a wide range of devices that will best suit your needs.

Webcams are not crucial – you will still be able to see the video feeds from the other participants, but they won’t be able to see you.

Is Skype for Business safe to use to transmit sensitive data?

No. It’s better to use secure email for sending sensitive data, such as our own hosted email service.

How does changing my business email address affect Skype for Business?

Rather badly. Skype for Business is linked to a primary account and changing that can cause various issues. It would be better to keep your existing business email account for Skype and create a new Skype account for your new email address. Then you can gradually phase that one in by booking new meetings/ conference calls on the new account, whilst still keeping the old account open for meetings/ conference calls that have already been set.

What software do I need to run Skype for Business?

This is usually part of MS Office, but may also require the latest version of Skype for Business Server to be installed.

Can I set up Skype for Business on a mobile device?

Yes, our friendly staff will help you with any questions and setting up your devices.

How do I set up online meetings?

You can schedule your meetings in advance via Outlook, or you could create impromptu meetings using Skype itself. Simply create a new conversation, select all the relevant participants, and message them/ call them by right-clicking on the group icon that will appear and selecting “Call Group”, “Send IM”, or any of the other commands. Instead of creating a new conversation, you could also use an existing group that was previously created.

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