Managed IT Services & Support
Click here to see our ‘real-time’ service status page.
This where you can keep an eye on each of our service levels, which make up our Service Level Agreements (SLAs) with our customers.
Let Venom IT manage your IT services so you can focus on your business, safe in the knowledge any problems will be dealt with quickly and efficiently. From remotely managing all of your systems, to simply working with your existing IT team to enhance your productivity, we offer various levels of managed IT services. No matter what your budget is, we will work with you to help you achieve maximum return on your IT spend.
We offer 24/7 support so we will be there whenever you need us. If you hire an IT company that only works Monday to Friday 9-5 and you have wait around until Monday morning to fix an issue, think of the business you could potentially lose. With Venom IT, whether you experience an IT problem on Wednesday evening or Saturday morning, we will be readily available to assess your issue.
With our 2 hour SLA, you won’t have to wait days to get your problems solved, we will have you back up and running in no time.
Experience the Benefits of IT Support
Affordable & Reliable Support
Hiring in-house technical experts to handle your concerns 24/7 can be costly and you will need to hire multiple employees for extensive support.
You’ll be able to quickly scale up or down, adding or taking away desktops as and when you need.
Friendly 24/7 Support
We offer 24/7 support all year round to mitigate any issues straight away with a 2 hour SLA.
World Class Security
Your Data will be stored in ISO 27001 data centres, protected with 2048 bit encryption and regular cloud backups.
DID YOU KNOW?
Non-stop Virus Scanning
Venom IT runs 24/7 virus scanning on all its data centres. This means a much higher level of protection for your data than what is ordinarily available on an on-premises server.
Why Business Leaders Trust Us With Their Data
Venom IT are always a pleasure to work with; we were amazed just how easily they migrated all of our systems and we were especially impressed with the seamless transfer of the TSS software and our data which was completed without any issues.