Change Management (CMaaS)

How do you manage repetitive problems? What do you do when you have an RFC for an issue that’s beyond the skillset of your in-house IT team?

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Simple, Stable and Secure

Is an RFC beyond your in-house IT’s capabilities, or if simply they don’t have enough time?

Venom IT offers CMaaS to make your life easier. We will ensure that standardised procedures are used for efficient and prompt handling of all changes to control IT infrastructure. Thus to dramatically minimise the risk and impact a change can have on business operations.

We will peer-review your RFCs, submit them to our Change Advisory Board (CAB) for filtering, approve/decline and checking rollback strategy.

We will communicate potential risks and recommend an implementation strategy. Along with offering engineer support during the execution phase, we will also proactively monitor the execution where possible and report on and close the RFC when complete.

Let Venom IT take care of Change Management

  • Faster Integration

    Having a team of experts handling your Change Management means things are faster and more proficient, with first-time resolution being the main objective.<br>

  • Effective Problem Management

    By implementing ITIL and ISO principles, your problem management become simpler and more streamlined, yielding faster solutionisation.

  • Reduced Stress on Workforce/Less Expertise Required

    Having our experienced project managers engineers on call reduces the workload on your own team, as well as the stress of having to manage problems that might not be within their field of expertise.

  • Better Adaptability to New Systems and Processes

    Change management can be a minefield of unexpected variables, especially when entire systems are made redundant or replaced. Having our skilled Change Managers fighting in your corner means new systems can be implemented more efficiently.

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Save with Flexibility & Scalability

Scaling up or scaling down is easy with Venom IT’s hosted services. What’s more, you only pay for what you use – no punitive contracts!

Why Business Leaders Trust Us With Their Data

We are very happy with Venom IT’s service, every time we’ve contacted them, we’ve had a very prompt response, even out of hours and issues have been dealt with quickly and effectively.

Kay Brannon, Director

Harrison Ince Architects

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