”Venom IT are simply first class; for many years we have used them for system support, hardware and software. We wouldn’t hesitate to recommend the whole team at Venom IT to other Businesses, large and small.”
John Bradshaw and Son Ltd is a removal company based in the UK. Founded in 1884, it is the parent company of both Britannia Bradshaw and Bradshaw Corporate Logistics (BCL). Britannia Bradshaw are house removal experts whilst BCL specialise in office moves for businesses of any size. The Company is based across multiple sites and carries out relocations throughout the UK.
John Bradshaw and Son were experiencing a number of issues which their existing IT Company had been unable to resolve. The Company were having connectivity difficulties between their Manchester, Birmingham and Stafford sites; staff were unable to efficiently connect to the programme used to organise the delivery trucks. John Bradshaw and Son required a solution that enabled staff to seamlessly connect and work on programmes from any of the three offices. On top of this, the Company were unable to take credit card information as they had not yet passed their online security audit. John Bradshaw and Son needed reliable support with these and several other issues, so contacted technology specialists Venom IT.
After discussing the requirements, Venom IT evaluated John Bradshaw and Son’s existing IT environment, assessing the Company’s operating efficiency, capacity for growth and existing cyber security measures. This helped to form a full understanding of exactly what was required in terms of IT.
Venom IT then put a plan in place to grow John Bradshaw and Son’s Business by enhancing their IT solutions whilst mitigating any present issues. The first step was to implement remote desktop services which allow staff to connect to programmes between offices without issues. This has helped with the organisation of the delivery trucks – a vital part of the Business.
The next stage was to upgrade John Bradshaw and Son’s cyber security process. Venom IT put in place multiple security improvements, including full patch management and the latest anti-virus software. As a result, John Bradshaw and Son successfully passed their online security audit, allowing them to take credit card information which has assisted in increasing sales.
Venom IT also implemented several other IT solutions including, disaster recovery, backups, email hosting, improved internet connectivity and website hosting.
All procedures have been regularly refreshed for all equipment to limit failures and reduce faults.
Over a number of years, Venom IT have helped John Bradshaw and Son to grow their Business by upgrading their IT solutions. The Company have benefited from the ongoing IT support and systems which has helped to boost their business productivity. John Bradshaw and Son have since expanded to a fourth site in Leicester and Venom IT have been on hand to offer immediate support for any issues across all offices.