Managed IT support
in Manchester
We provide 24/7 managed IT support, such as hosted desktop support, cloud computing assistance and cyber security solutions to businesses across Manchester. Our managed data centres provide you with all the hardware, software and infrastructure to build, scale and run your business.
Rapid, Reliable, Professional IT Support in Manchester.
Get more IT Support for your money. Whether you’re a startup with a big idea, a mature SME, or a large corporation with an outdated infrastructure, don’t take risks – let Venom IT guide you to a better tomorrow.
Venom IT provides award-winning business managed IT support across Manchester. By integrating our most advanced technologies, we deliver the ultimate in security, control and performance.
Our service is custom-built, responsive and designed to help you handle anything your business can throw at you.
Our managed IT support covers a wide range of services from computer setup to data management as well as cyber security and business disaster recovery service. This ensures that you can continue with your day to day, working in the confidence that you have the support you need.
You could be interested in designing a new network, establishing a secure wireless system or introducing a centralised backup solution. We have years of experience designing cost-effective IT solutions that take your own priorities in account.
What our Managed IT support includes for businesses across Manchester
24/7 business-critical support service
Your computers, servers and laptops can be monitored 24/7 to help increase your uptime, and any emergencies are fast-tracked, even after hours
Fast-response SLAs
With a 2-hour response time and 32-hour aimed resolution time, your average IT issues are well taken care of. In the event of emergencies though, this accelerates to 30 minutes response and 4 hours resolution time
Onsite support for minor-level servicing requirements or major works
This provides support to fix common computer problems in the office, or full installations and additions
Friendly and responsive technical support
With fully UK-based support, you’ll be able to speak to a technician in no time.
Cloud computing
We offer cloud solutions and cloud technology that can provide your business with secure and reliable access to your core applications and information, wherever you are and whenever you need to.
Cyber security and antivirus support
Our highly skilled and distributed team of security professionals works with our clients to mitigate the impact of cyber-attacks and we’re also there to protect them against future risks and threats.
Support in the event of cyber-attacks
We have a suite of advanced security solutions that will help you determine if your business has been breached by a cyber-attacker and to help ensure optimum disaster recovery.
Help with remote working
We have been offering Cloud services for over a decade, with special emphasis on remote working since 2013. Our services have been evolving ever since, to enable businesses to continue functioning whilst their workforce is safe at home, thanks to smarter remote working solutions.
Office 365
Venom IT are leading Microsoft Office 365 specialists, creating bespoke systems for clients in Manchester and elsewhere in the UK.
Venom IT’s email security services will help protect your business from security threats.
Why choose Venom IT for your Managed IT support in Manchester
Affordable and Reliable
Scalable
Exceptional Customer Care
Secure, Accredited, Expert IT Support
Affordable and Reliable
Affordable and Reliable
When you outgrow the support one person can provide, your in-house team becomes expensive. We can provide business-critical support, whenever you need it for a fraction of the cost.
Scalable
Scalable
Naturally, your IT needs will change as you grow. Our IT support adapts to your organisation, keeping you productive and safe no matter your size.
Exceptional Customer Care
Exceptional Customer Care
Our dedicated account managers proactively check that everything is running smoothly. We make it our business to ensure that you can focus on yours. Whatever your business needs may be, Venom IT is here to help deliver it.
Secure, Accredited, Expert IT Support
Secure, Accredited, Expert IT Support
As a business, the most important thing is keeping your data safe. We hold ISO 9001, 27001, 27017 and 27018, as well as various other certifications and accreditations, such as being an approved NHS and government supplier. We ensure our facilities are always up to date with the latest security features.
Frequently Asked Questions
Venom IT is a Mac-friendly business and we provide IT support for businesses and teams that use any model of computer.
Venom IT is a Manchester-based company that provides managed IT services and support to all businesses in the region. We offer remote support for other parts of the UK.
Venom IT has partnered with some telecommunication carriers. We can provide high-performance between your devices for a seamless, lag-free experience. We can also help you with configuring and implementing your unified communications or Cloud Telephony solution.
Yes. Remote working is more popular with businesses than ever, which is why we strive to ensure a smooth transition from a traditional office setup. We help you provide your team with swift and secure access to the data and applications they need while working from home. With our managed remote access, your employees can access everything they need on their PCs, tablets or smartphones, from wherever they are in the world.
Venom’s support is available in several forms. We’ve made it easy for you to get in touch; with a phone call, email, desktop icon or customer portal.
Yes, depending on location and your support contract. Usually, we can troubleshoot and resolve most issues over the phone, often combined with a remote session during which we log into your computer and either guide you or take control and do the necessary. For businesses based in Manchester, if we feel that your problem requires hands-on support, we could send one of our experts to assist you, either on an ad-hoc basis or contract basis.
Yes. We’re able to provide 24-hour support. Whenever you’re facing an IT issue, we’ll be available to help. However, only emergencies will be dealt with after hours. Issues of a non-urgent nature will be dealt with the next day, in accordance with the applicable SLA.
Venom IT is a company that works collaboratively with existing IT teams. We solve end-user problems, while reducing internal overhead and increasing internal efficiency.
