IT Service for Small Business

IT Services for Small Business

As a small business, we know every resource counts in driving success. Venom IT is your trusted SME IT Services partner, with our experts on hand 24/7 to support your team.

IT Solutions

Award-winning IT services for SMEs across the UK

We specialise in supporting small businesses and SMEs with a whole host of IT services, from security, data protection to fibre broadband. Based in Manchester and serving the UK, our award-winning, dedicated, and friendly support technicians are available 24/7 to partner your team.

When your computers run smoothly, so does your business. As an accredited IT support provider, we offer a range of modern and secure IT services tailored for small businesses and SMEs. With our anytime business-critical support, we ensure you get back on track quickly and effectively whenever issues arise.

Full-scale IT services, customised for SME

Some typical solutions that Venom IT can offer smaller businesses:

Break-fix/disaster recovery support
24/7 business-critical responsive service
2-hour SLAs, even in the event of cyber-attacks
Onsite support for minor-level servicing requirements
Customer service with trusted expertise
Friendly and responsive technical support
Proactive monitoring and maintenance of your system
Out of hours maintenance to ensure devices remain secure
Remote monitoring software to reinforce best practice
Cloud computing backups
Cyber security and antivirus support
Help with remote working
Support with Microsoft 365 suite, including emails
Recovery following a cyber attack.

We understand smaller business

At Venom IT, we’re experienced with the individual needs and potential constraints of small business and their IT. If you’re an SME navigating the demands of a growing company and the challenges that brings, we’re here to help. Our award-winning IT support services are trusted by businesses of all sizes, but we pride ourselves on providing custom solutions tailored to smaller outfits.

We recognise that every business is different. Some may require reliable support for occasional IT issues, of which we provide full support, but if you’re looking for an ongoing partnership to maintain your existing systems and ensure smooth operation during regular business hours, we’ve got you covered. IT problems don’t adhere to a 9-to-5 schedule, which is why we offer 24/7 business-critical support to be there whenever you need us.

No matter what level of IT support you require, Venom IT’s services are dedicated to helping your small business succeed.

Friendly and experienced technicians on-hand 24/7

When your business outgrows the capabilities of in-house teams, expanding your internal capabilities becomes expensive and time consuming. Our technicians are on hand 24/7 to give you business-critical support, acting as an extension of your existing teams.

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Dynamic IT solutions that adapt to the unique requirements of an SME

We understand better than most how quickly the critical needs of a small business can change as you grow. Our IT services adapt and flex to your organisational growth, keeping a business productive and safe no matter your size.

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An exceptional and personal Customer Service experience

Our dedicated account managers are proactive in checking things are running smoothly. We make it a core priority to ensure that you can focus on the activity that matters most to you.

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Your data secured in Tier 3 and Tier 2 Data Centres

We run three data centres across the UK, each one featuring a pair of military-grade firewalls. To be more specific, this security level features 2 network switches, a fully fault-tolerant SAN storage system as well as a high-availability, fault-tolerant server cluster. As a result, your data is protected even in the incredibly unlikely event that more than one data centre were to fail.

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Affordable & Reliable

Scalable

Exceptional Customer Care

Secure, Accredited, Expert IT Support

ISO 9001

The international certification of quality assurance. ISO 9001lists several organisational systems and practical measures that need to be in place and an annual audit by an external certification body is required.
ISO 27001

The international standard for information security management. Additionally, it lists 118 procedures and controls that need to be in place and adhered to.
ISO 27017

In short, the international code of practice for cloud providers.
ISO 27018

In summary, the international code of practice for data privacy.
G-CLOUD 12

Framework that effectively provides pre-approval for government tenders relating to cloud services.
CYBER ESSENTIALS

The UK standard for basic information security management.
NHS Data Security & Protection Toolkit

Approval for processing NHS data.
CISP

An NCSC and IT industry joint initiative for the sharing of cyber threat information.

ISO 9001

The international certification of quality assurance. ISO 9001lists several organisational systems and practical measures that need to be in place and an annual audit by an external certification body is required.
ISO 27001

The international standard for information security management. Additionally, it lists 118 procedures and controls that need to be in place and adhered to.
ISO 27017

In short, the international code of practice for cloud providers.
ISO 27018

In summary, the international code of practice for data privacy.
G-CLOUD 12

Framework that effectively provides pre-approval for government tenders relating to cloud services.
CYBER ESSENTIALS

The UK standard for basic information security management.
NHS Data Security & Protection Toolkit

Approval for processing NHS data.
CISP

An NCSC and IT industry joint initiative for the sharing of cyber threat information.

Case Study
Creating a dynamic and fast cloud server across multiple sites for John Bradshaw and Son LTD
John Bradshaw & Son Ltd is a removal company based in the UK. Operating since 1884, it’s the parent company of both Britannia Bradshaw and Bradshaw Co

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Case Study
Introducing TES to their first Cloud infrastructure that increased productivity and reduced costs.
As a result of its 1997 founding and 2005 incorporation, Technical and Event Services (TES) specialises in hiring technical equipment for events throu

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Case Study
Delivering a robust data security and protection solution that was paramount for Future Directions.
Future Directions carry out a multitude of important operations which sees them working with vulnerable people. Therefore, data security and data prot

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Case Study
Delivering the high-level support and IT infrastructure Harrison Ince deserved.
In short, Harrison Ince Architects was unhappy with their existing IT provider. The reasons, as it turns out, were many: Firstly, the provider couldn’

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Case Study
Delivering a modern and dynamic Cloud Infrastructure for Ashley Helme that has seen incredible growth.
Ashley Helme approaches Venom IT seeking a better IT solutions provider as they felt that they had outgrown their existing IT solution provider. Ashle

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Case Study
A dynamic Cloud solution to update and evolve Crest Medical’s IT infrastructure.
First, Crest Medical has several existing PCs and servers that were at risk of failing: therefore, they were in need of upgrading. This is because if

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Case Study
A new and dynamic partnership to evolve Slater Heelis’s Citrix Solution.
Slater Heelis was using a 3rd party IT provider to assist with the maintenance of their in-house Citrix environment. They began having issues when the

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Our Clients

The Perfect Solution

“Venom IT provided us with the perfect solution for our Business. The migration of our SAP operating system was handled expertly, and we are delighted with the benefits of switching to the Cloud.”
A breath of fresh air!

“After years of poor service from our previous managed service provider, Dealing with Venom IT has been like a breath of fresh air, their service levels and reactive nature has been second to none. Since Venom IT came on board we have had a more coherent and strategic approach to our IT needs.”
Very Effective Partner!

“Our former IT issues have been resolved by Venom and we now receive a great service from a local and very effective partner.”
Quick & Effective

“We are very happy with Venom IT’s service, every time we’ve contacted them, we’ve had a very prompt response, even out of hours and issues have been dealt with quickly and effectively.”
First Class!

“Venom IT are simply first class; for many years we have used them for system support, hardware and software. We wouldn’t hesitate to recommend the whole team at Venom IT to other Businesses, large and small.”
I would happily recommend them to any company looking to outsource their IT.

“We have been using Venom IT as our IT provider for the last 18 months and they are absolutely brilliant. Not only are all tickets fixed quickly but they always go above and beyond helping on things which are not even related to them. I would happily recommend them to any company looking to outsource their IT and they are very cost effective.”
The team at Venom IT did a fantastic job

“Venom IT undertook a full upgrade of our IT and phone infrastructure in 2019 and 2020. The work included, amongst other things, new network cabling, the installation of new computer hardware and the migration of our phone system to VOIP. In conjunction with this, Venom IT also upgraded our email system, greatly increased our internet upload and download speeds and introduced much more robust security measures including cloud storage.”

The Perfect Solution
“Venom IT provided us with the perfect solution for our Business. The migration of our SAP operating system was handled expertly, and we are delighted with the benefits of switching to the Cloud.”
A breath of fresh air!
“After years of poor service from our previous managed service provider, Dealing with Venom IT has been like a breath of fresh air, their service levels and reactive nature has been second to none. Since Venom IT came on board we have had a more coherent and strategic approach to our IT needs.”
Very Effective Partner!
“Our former IT issues have been resolved by Venom and we now receive a great service from a local and very effective partner.”
Quick & Effective
“We are very happy with Venom IT’s service, every time we’ve contacted them, we’ve had a very prompt response, even out of hours and issues have been dealt with quickly and effectively.”
First Class!
“Venom IT are simply first class; for many years we have used them for system support, hardware and software. We wouldn’t hesitate to recommend the whole team at Venom IT to other Businesses, large and small.”
I would happily recommend them to any company looking to outsource their IT.
“We have been using Venom IT as our IT provider for the last 18 months and they are absolutely brilliant. Not only are all tickets fixed quickly but they always go above and beyond helping on things which are not even related to them. I would happily recommend them to any company looking to outsource their IT and they are very cost effective.”
The team at Venom IT did a fantastic job
“Venom IT undertook a full upgrade of our IT and phone infrastructure in 2019 and 2020. The work included, amongst other things, new network cabling, the installation of new computer hardware and the migration of our phone system to VOIP. In conjunction with this, Venom IT also upgraded our email system, greatly increased our internet upload and download speeds and introduced much more robust security measures including cloud storage.”