“We are very happy with Venom IT’s service, every time we’ve contacted them, we’ve had a very prompt response, even out of hours and issues have been dealt with quickly and effectively.”
Harrison Ince Architects specialises in building design for residential and commercial properties as well as bars, restaurants and hotels. Since forming in 1989, the Company has built up a strong reputation for being a creative practice, receiving numerous design awards in the process.
Harrison Ince had become unhappy with their existing IT provider who was unable to provide them with the level of service they required; IT issues were going unsolved for weeks which was negatively affecting their business productivity. The Company needed reliable managed services from a provider who could deliver round the clock support; for this they contacted Venom IT.
After assessing and discussing the requirements, Venom IT provided Harrison Ince with a series of recommendations, setting out exactly what was needed.
Soon after the audit had taken place, Harrison Ince decided to move to a new office. To help with the move, Venom IT put a plan in place to migrate all of the IT systems to the new site.