IT Support

What is IT Support and why should I consider it?

Think of IT Support as Roadside Assistance for computers. You wouldn’t drive around without proper precautions, would you? In the world of IT, things can just as easily go wrong as in the real world. Do you have the tech know-how to deal with IT hassles, problems or disasters? Our dedicated team of specialists does, […]

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Why should I choose Venom IT?

Venom IT is a reputable IT company based in Manchester. Our company has been in the IT industry since 2009. Our mission is to deliver innovative Cloud computing solutions that alleviate issues and strengthen our client’s business prospects. We also offer 24/7 support and our network security credentials secure and protect our clients from potential […]

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What assurance do I get if I hire Venom IT?

We have gone through rigid assessment in order to become a Microsoft Silver Certified Partner and ISO 9001 and Cyber essentials certified. These certifications guarantee the quality and security of our systems and services.

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How does remote support work?

No matter where your Business is located, our IT support technicians will remotely assist you with any issue you throw at us. Our remote support software allows us to connect to your computer to fix your problem no matter where you are.

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Why isn't my printer working?

Make sure that your printer is connected to your PC and make sure that it is set as default printer. Go to the Start Menu > Control Panel > Hardware and Sound > Right click on the printer that you want to make default > Click “Set as Default Printer”. If you’re using a Citrix […]

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Will my data be safe in the Cloud?

The Cloud is a safe platform for storing your data. At Venom IT, we provide ultra secure solutions to businesses to integrate and manage their processes and services over the Cloud. We store our client’s valuable data in the UK using a 2048-bit encryption; this guarantees you that the sensitive data is safe from potential […]

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What are the benefits of outsourcing my IT?

Outsourcing your IT needs comes with various benefits, which include: • Reducing and controlling operating costs • Innovative solutions and equipment provided by the third party IT company • Advice, expertise and ideas from an entire team, rather than a single IT employee For more information on the benefits of outsourcing your IT, call us […]

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How do I change my password for Exchange?

Your Exchange password can be changed in a few simple steps. 1. First go to owa.myexchangeonline.co.uk and log in. 2. Go to the top right corner and click options. 3. Click General > My account > Change your Password. 4. Enter your current password and then enter your new one. 5. Click save and you’re […]

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What happens if I have an IT issue?

In case a problem arises, rest assured that our IT experts can attend to your needs 24 hours a day, 7 days a week. We will attend to your concerns immediately and have an SLA of 2 hours, meaning no problem will be left unsolved. If you hire Venom IT to take care of all […]

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