Hosted MS Exchange for Email

Office PRO from Venom IT VS Office 365 Business Premium

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I already have MS Exchange, but I want to migrate to Venom IT because your service is so awesome (and cheaper too!) How do I do that?

Firstly, thank you. Secondly, once your order has been placed, one of our technicians will contact you and help you decide on a migration plan and schedule. From there on, you may sit back and relax (or carry on with your other work) because we’ll take care of everything.

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Apart from the costs advertised on the website, what else do I need to pay for?

Nothing. Your monthly subscription includes the initial setup, support, device integration and archiving.

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What happens when I’m travelling and can’t get to my computer?

All “smart” mobile devices can easily connect to your email account, so you will never be out of touch. In most cases (very old, tin boxes excluded) any device with Internet connectivity can also access your email via the Outlook Web app

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Isn’t it better to keep my email and messaging service in-house and on-site?

Do you have round-the-clock security guards who protect your data centre? Venom IT does. What encryption level does your server use? 256-bit? 512-bit? Our servers at Venom IT use 2048-bit encryption, which is considered fit for military purposes. What security rating does your data centre have? No Security rating? IL1? IL2? Venom IT data centres […]

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What is SharePoint, and do you offer it?

Yes. SharePoint is a collaboration tool that integrates with MS Office, and is mostly used for document sharing, management, remote access & storage. SharePoint can also be used for integration of other MS apps such as Skype for Business and MS Project, or even web building.

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How do your maintenance schedules affect me? Will I miss any emails?

Maintenance is usually scheduled for 11pm-4am, and you will be notified prior to that. During this time, you may lose access for brief periods. All incoming emails are diverted to our failover servers, which means you won’t lose any emails, although there might be a slight delay before they appear in your inbox.

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What happens if I go over my mailbox data cap?

In the unlikely event that you use up all 50Gb, you will have the option to upgrade to a 100Gb mailbox. In the even more unlikely event of using up your 100Gb allotment, you will be asked to archive some of your older emails. Tip: In our experience, in the very few, rare cases where […]

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What’s the data cap on my MS Exchange mailbox?

MS Exchange 2013 offers 50Gb and MS Exchange 2016 offers 100Gb. Older emails can be archived indefinitely and there is no limit on that.

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Why pay for Exchange? I get email for free elsewhere.

Of course you are. Keep in mind though that there’s a reason why email service is sometimes free. Here are a few questions to help you decide whether you should stay on a free service, or switch to MS Exchange: How many email users and accounts do you have? If there are 5 or more, […]

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