As organisations increasingly embrace digital transformation, business leaders are constantly on the lookout for new ways to modernise their streams of communication and enhance efficiency. In this fast-paced landscape, the demand for versatile technology that can adapt and evolve is at its peak.
Gone are the days in which companies need to install tedious and bulky landlines to get in contact with stakeholders. If employees are no longer tied down to a single location, neither should their forms of communication. That’s why VoIP (Voice over Internet Protocol) phones are the latest industry trend. Here’s what you need to know:
What is VoIP?
VoIP in 2024 is all about working smarter, not harder. This technology allows employees to make phone calls over the Internet rather than through traditional phone systems, such as a landline.
Unlike a landline, which requires physical installation and use, VoIPs can be used from anywhere and at any time. Moreover, you can use VoIP devices for an array of functions, such as sending and receiving text messages, conducting conference calls, and even streaming video.
Advanced VoIP systems offer companies a wealth of automated controls and productivity tools that cannot be achieved with traditional landlines. This includes features like call forwarding, call analytics, voicemail-to-email transcription, and auto-attendants.
Thanks to the prevalence of high-speed broadband and greater software development, using the Internet to communicate with others has never been easier. With a rapid installation time, business VoIP phone systems are just a phone call away.
Top 5 reasons to switch to VoIP
The VoIP benefits are widespread. It offers companies greater flexibility, lower costs, and enhanced security. If you still need more convincing, here are five reasons to switch over to VoIP in 2024.
1 – ISDN switch off
One of the most compelling reasons to ditch the landlines and embrace VoIPs is the Integrated Services Digital Network (ISDN) switch off. The ISDN switch off refers to the upcoming phase out of ISDN technology in favour of modern, broadband-powered alternatives.
By 2025, telecommunication companies will make the transition from legacy technologies towards fully digital networks. Therefore, companies looking to future-proof their business will benefit from embracing VoIP technology in 2024.
2 – Difference vs landline
Landlines can only be used to make phone calls from a physical location whereas VoIPs can cater to a range of needs while providing greater flexibility. You can access your VoIP from virtually any location and any device, all you need is a stable Internet connection. This makes VoIPs the optimal choice for organisations that want to offer remote work or enhance business continuity.
3 – Price
Keeping costs to a minimum is one of the easiest ways to boost revenue and bolster productivity. Making calls on a traditional landline can quickly add up, especially if you’re communicating abroad or adding multiple phone lines to account for a growing team.
The cost of a digital VoIP provider may vary depending on various factors; however, many companies offer business-friendly plans. Plus, you won’t have to worry about additional expenses, such as maintenance or installation fees.
4 – Installation
Installing VoIP telephony is as easy as it gets. There’s no need to waste time dealing with a technician or breaking into walls to run cables through your walls. All you need to do is plug your device into an ethernet cable and start enjoying the benefits instantaneously.
5 – Security
Ensuring the security and privacy of VoIP calls is vital. With the correct training, maintenance, and practices, VoIP systems can offer businesses a greater sense of security. Private conversations will remain confidential as these systems often use encryption to prevent unauthorised users from listening in.
Unlike traditional landlines, VoIP services also include spam call filtering and blocking features, which safeguard employees against potential scams and unwanted solicitors. Not only does this enhance productivity, but it also improves security measures.
Thanks to its scalability, companies can easily add or remove users from accessing the VoIP without compromising the integrity or security of the system. Plus, employers can add another layer of security by offering advanced access control measures and implementing strong authentication methods.
Whether you’re a small business outfit, or larger corporation in need of digital transformation, Venom IT are here to help. Simply head over to our contact page to submit your interest, and an IT expert will be in touch to discuss your requirements.
